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Can you guess the profession of these boat owners based on their boat’s name? Fender Bender, Luna Sea, Fire Escape. Fender Bender belongs to the owner of an auto body shop, Luna Sea is owned by a psychiatrist and Fire Escape belongs to, you guessed it, a fireman. These names are not only unique, but as you can see, have special meaning to their owners.

If you have struggled to come up with a name for your boat then you are not alone. What things should you consider when naming your vessel? Certainly you could name your boat something that directly or indirectly relates to your profession as was demonstrated in the previous examples. Is there a special women in your life? Women’s names have always been popular boat names. Betty Ann, Rebecca and Miss Susan are some of the ones I have lettered for their owners. Just make sure the woman in your life will be a permanent fixture unless you don’t mind the hassle of renaming the boat down the road. One of my customers named her boat Mama Mia in memory of her mother. Mama Mia was the pet name bestowed on her mother by the children because she loved the movie bearing the name so much. Since it was money from her mother’s estate that paid for the boat, the daughter thought it only right to name the watercraft after her.

Another practice is to coin a name that has a nautical spin on it. Sea Saw, Nauti-Girl and Seas the Day are common examples. A similar theme is the sport of fishing itself. Finicky, Cod Father and Holy Mackerel are prime examples. Some are even able to pay homage to both their profession and the love of fishing with a creative name. Click Bait could belong to a web designer and Knot on Call to someone in the medical profession.
Some names should probably be avoided. A boat named Drunk All Day or 3 Sheets in the Wind may draw unwanted attention from the Coast Guard. Also, try to avoid cliches. In the ’80s, sailboats named My Only Vice done in hot pink and teal to emulate Miami Vice, the popular TV series could be found in every marina. Think twice before choosing names with risque double entendres like Wet Dream, Bow Movement and Wasted Seamen. Ask yourself if the possible negative responses to the name is worth the occasional smile it brings to an admirer. Very long names can also be problematic both when using it over the radio and for the sign painter that has to fit it on the back of the boat. A Wave From It All might be a cute play on words but with so many letters and spaces the phrase could be too long to get ample height to make it legible from a distance. There are many names that while acceptable are so popular that they are overused. High Maintenance, Black Pearl and Serenity come to mind.
While I have lettered literally hundreds of boats over the years I have never owned my own boat. Even so, I have tried unsuccessfully to come up with a unique boat name for myself; just in case. I wanted a name that indirectly referenced my profession of sign painting. I suppose if the boat had a red hull and was fast I could name it Red Rocket. Any ideas? What special name did you come up with for your boat and why?
In my last blog post I concluded by illustrating how effective branding could save both ourselves and our potential customers a lot of wasted time. The key is knowing who your potential customers are and who they are not. I would like to expound on that with a true experience I recently had. I had to travel to a marina about a 30 minutes drive away to hand paint a name on a boat. My truck was fully loaded with supplies except for the small paper cups (3oz. Dixie) and some varnish I needed to make a glaze. I decided to stop somewhere along the route to the marina to purchase the additional supplies.
My first stop was at an Ace Hardware near my shop. I picked up some varnish but couldn’t find the right paper cups. I also couldn’t find anyone to assist me. I eventually got in line with the varnish and waited for what seemed like an eternity while an older patron at the front of the line divided her purchases into groups to be paid for separately while at the same time disputing each transaction with the cashier. When I had finally had enough I stepped out of line, ditched the varnish and headed a little out of my way to the Home Depot. There I found an even better varnish but still no paper cups. After purchasing the varnish I headed to Yorktown. There, I stopped in a shopping center that has both a Dollar Tree and a Big Lots side by side. Once inside the Dollar Tree I spent a few minutes making a visual search before asking for help. I was directed to the party supply section where I had already looked but was now accompanied by a cashier. She could find red plastic Solo cups but no paper cups. I left the Dollar Tree and as I entered the Big Lots I decide to save some time and just ask someone for help. They assured me that they carried paper cups because they were on sale for the approaching Super Bowl weekend but believed they may have sold out. I was directed to the isle where the cups were located if any were still in stock. No…all gone. Leaving the shopping center I saw a drug store on the corner. I parked, ran in and with the salespeople assisting others I found the paper goods isle on my own and made a thorough search. Again, no paper cups. I recalled that I had passed a WalMart on the opposite side of the road but bypassed it for the sake of time. I then back-tracked to the WalMart was finally able to purchase 3oz. waxless paper cups.
This was a truly frustrating experience for me. What should have taken 30 minutes took an hour and a half. There were many things I should have done differently that would have saved me much of the aggravation. At least I learned a valuable lesson. While there is no way for consumers to know every product that is sold by a retail store, we, as business owners, can be proactive in minimizing the possibility that our potential customers might have a similar experience with us. I can think of many times when a potential client entered my shop only to be disappointed because I couldn’t fulfill their needs. We should make every attempt to inform and educate potential clients as to who we are and what we do, so as not to waste either their or our time.
I certainly can’t comment on your business without knowing who you are, what you do, who you do it for and so on. I can, though, comment on my own business and how this bad experience has made me examine my branding strategy more closely. I am first and foremost a sign painter. I provide hand-crafted and hand-painted signs to local businesses. This includes painted store windows as well as painted graphics on cars, trucks and boats. I also pinstripe vehicles, especially motorcycles. I am often called on to design logos for the businesses I provide signage for. Now I will describe what I don’t do. I don’t provide computer-cut vinyl letters either wholesale or retail. In fact, I don’t sell anything to the consumer to assist them in producing their sign or vehicle lettering on their own. I can only think of two customers whose signage I even use vinyl lettering on. It is what they want, it suits their needs and they have been loyal to me for many years. But with new customers it is paint or nothing.
The problem is that I still have potential customers coming into my shop to get a price on the things I don’t do. Let me rephrase that. Practically every potential customer that enters my shop wants something that I don’t do. I also have a problem with persons coming into my shop who immediately tell me that they don’t want to spend any money. They want whatever is the cheapest sign I have and as soon as they find out that I don’t make vinyl lettered signs they leave. They assume that vinyl is going to be cheaper than hand-painted. I personally believe that there are sign shops that charge as much for their vinyl jobs as I might for some of my hand-lettered jobs. Overhead certainly comes into play in these situations. Not that I really care. The cheap customer is never loyal anyway. They will drop you in a minute if they discover that someone else charges a dollar less.
An effective branding strategy, properly executed could curtail vinyl shoppers from ever entering my shop. I believe the weak link is my storefront. Even though all visible signage is painted; nowhere on the front of my building does it say hand-painted. I shouldn’t assume that the “average Joe” could quickly spot the difference. Also, my building is surrounded by lower income housing in a neighborhood that considers me to be the local sign shop. It is usually the local start-ups that are coming in requesting cheap along with the occassional contractor who only wants vinyl. The business inquiries I receive over the telephone or through the internet seem to know I specialize in hand-painted signs because that is what they ask for.

As I examine my storefront, I can definitely see some options that could help eliminate some of the confusion. I could paint the words, “Hand Painted” in a beautiful script that starts on the first glass containing the word, SIGNS and extends above the sailor girl and over to the end of the phrase, BOAT LETTERING. In my showroom I could add lettering to the area left of the sailor girl mounted behind my front counter that says, “Hand-Painted Like They Used To Be”. This would educate those that may have somehow missed the window lettering.

The point is this; we have to constantly scrutinize our branding strategy to see how it is working. My social media and website presence seem to be doing their job of educating others as to what my business is all about. My storefront and company vehicles however, could be improved upon. This is ironic because much of my social media traffic is either already in the same trade as me or live too far away to ever enlist my services. It is the locals that I should really be targeting.
Examine your own business. Could your branding strategy need tweaking to yield better results. One way to ensure that your business is profitable is to operate it efficiently. Wasting time and energy explaning to someone why you can’t help them benefits no one. Whereas, a well thought out branding strategy properly implemented may be just what your business needs.
In film, specifically the Westerns or “cowboy flicks, the cowboys would run the steers one by one through a gate into a narrow fenced-in enclosure where another cowboy would brand them. The process involved using a red hot branding iron to burn the mark of the owner into the hide of the cattle. As the hot iron bearing the logo of the ranch was pressed against the poor animal’s skin, the steer would let out an agonizing “moooo” as it was left with a permanent marking on it’s flesh. The mark usually consisted of two initials such as “OK” for the OK Corral.

What in the world does cattle branding have to do with business branding? The correct answer is, wait for it, “absolutely nothing”. However, there is a possibility that the branding scenes that take place on reruns of Rawhide have a lot to do with common misconceptions about branding. For many believe that having a brand in business simply means having a logo. Did they get this idea from Westerns? While I can’t say for sure the similarities are obvious. A well designed logo will go a long way in identifying your business. But, the logo is just one part of an effective branding strategy. So, what exactly is branding?
A brand is a list of unspoken promises from the business to the public. How can you make a promise without saying a word? You do so through expectations that you caused the public to have, based on both your past track record and clues as to what you are all about. To illustrate, we all know that tomorrow will have a sunrise and a sunset. We know this because everyday we have lived on this planet began with a sunrise and ended with a sunset. We aren’t promised this in so many words but still we know for a certainty that this is the way the day will unfold. In a similar way, our track record as a business can speak volumes without our saying a word. Are we known for reliability? Do we consistently have the best prices in town? Are we quick to settle complaints? These shape not only what others think of our business but also what they believe they can expect from our business; an unspoken promise.
Another way we make promises is by giving clues as to what our business is and what it is not. We could take our earth cycles illustration a step further and reflect on the weather. If tomorrow morning we wake up to a sunny, cloudless sky our hopes increase that we will not have our outdoor activities impeded by rain. If, however, we wake up to dark clouds then our hopes of sunshine deminish. Nature gave us clues as to how our day might turn out. In the same way our branding strategy can provide clues to the public as to what they can expect from us (our promise), without us ever using a spoken or even written word. If our company color is pink then we have told the world that our business is in some form female oriented. If our company vehicles are dirty, dented and leaking oil then we have told everyone that we either don’t care about our business or don’t make enough money to properly care for our business equipment. If we are a contractor with vehicles in disrepair; we may inadvertently be promising that we will ask for a deposit but never complete the work.
Jeff Bezos, CEO of Amazon, says, “your brand is what other people say about you when you’re not in the roomâ€. Are we the cowpoke or the boss man? Do we think that because we have a logo for our business that nothing more is needed? Or as the boss man do we take charge of our business and plan out a brand strategy that lets customers know exactly what they can expect from us so that neither party leaves disappointed. If we do, then what others say about us when we are not in the room will be positive, will be repeated, and will ensure our success in business.
Companies like Nike, Amazon and Starbucks have a clear understanding of what they are and what they are not. Through their individual branding strategies they educate their customers as to what kind of business experience they can expect. This helps to connect the consumer with the business that is right for them and vice versa. The house painter that each morning leaves his cigarette dangling on the top of the trash can while he goes inside the 7-Eleven to buy a dollar cup of coffee and $5 worth of lottery tickets isn’t likely to start frequenting the new Starbucks that opened a block closer to where he lives. I know it, you know it, but more importantly, Starbucks knows it. Because they have so meticulously carried out their branding strategy, a lot of time and confusion is avoided. Their store is seldom the scene of an angry outbust between a disgruntled contractor and a coffee barista over prices that the contractor believe are akin to “highway robbery”. Why can’t we as small business owners learn a lesson from the big boys? Why can’t we draw the right consumers to our business and at the same time repel the ones who we will never truely satisfy? It is my hope that this and future blog posts provides a starting point in helping small business owners and contractors to brand their business in a way that leads to increased revenue and better customer relations.
There are many definitions for the word, cool. Cool can describe the weather (opposite of warm), colors (hues of blues as opposed to reds), even one’s disposition (“Are we cool now?”). Webster’s dictionary will reveal many more meanings of that simple four letter word. In fact, it is one of the other meanings that prompted this blog. Cool can also be defined as fashionable or hip as in, “WOW, that car is so cool!”
There are those that spend their whole lives trying to be cool. They want to walk cool, talk cool, dress cool and act cool. They want to own cool things and be thought of as, you guessed it, cool. I recently read an excerpt from Leslie Cabarga’s book, Logo, Font and Lettering Bible in which he attempts to define cool. To quote, “Cool, actually, is a protective mask worn by the fearful. Cool is disenfranchised, dispassionate, alienated and frightened. Cool is non-committal for fear that to commit to an unpopular idea might make one uncool…Cool is uncreative. It follows, but does not lead. True cool – if that term can be used – is being true to thine own self.”
Can a person be true to themselves and still be considered cool by others? I would think so but wonder if that is really even important. The bigger question is, Why do we try so hard to gain the acceptance of others? I suppose one reason is that the opposite of acceptance is rejection and nobody wants that. We should all take pause to reflect on whether we have a desire to be cool and if so, pinpoint our motives to see if we are being true to ourselves.
Leslie Cabarga asserts that cool is uncreative. I work in a field where customers expect me to be creative. Does this mean that my designs are not cool? I think that is sometimes the case. I remember boat customers contacting me over the years to do something custom on their boat. They wanted it to be different, to stand out, to be cool. If Cabarga’s definition of the term cool (the untrue kind) is correct then there is a conflict. For how can the boat lettering be different and stand out when it must also be accepted by others as cool?
In almost all of the aforementioned meetings with yacht owners, what they really wanted was the safe, conservative, Times New Roman style of lettering that all of their sportfishing buddies had on the transoms of their boats. They believed they wanted something truely custom but rejected all of my “thinking out of the box” suggestions. Their idea of “cool” ended up being spun silver leaf instead of spun gold leaf. To do something truely different and look out of place with their tribe was simply unacceptable. I get it. We all want, even need, to belong.
I have changed my Red Rocket Signs website heading several times. One of the reasons for so many revisions is that I am building the site myself and there is a learning curve as to how to get the look I want. But another more important reason has to do with branding. My brand is vintage inspired signs and logo design. That is not to say that retro is all I do. But, it is my specialty and a subject on which I have accumulated much reference material. Anyone visiting my website should immediately catch the vintage vibe. My heading as of this writing (who knows if I will change it later) is an attempt to emulate vintage early American produce labels. Why? Because I feel they represent in a tangible way my brand. Also, as a form of vintage ephemera I think they are very cool.

Will anyone get it? Will they understand that my website heading is paying homage to vintage produce labels? I doubt it. Unless by some remote chance they too are familiar with vintage crate label design then I imagine they are scratching their heads as to why the layout is so topheavy and wonder why the words, U.S. No. 1 along with the other secondary copy is even there. Do they need to know what served as inspiration for my design to get the vintage vibe? I certainly hope not. That would mean that my branding strategy has a major flaw. Lastly, am I being true to thine own self? If the potential customers that enter my shop only to be turned away is any indication; then yes I am.
We all in our own way want to be cool. But if we are in business then we also need to separate ourselves from the pack. We need our product or service; our brand, to be different enough that we don’t disappear in the crowd of competitors. To be true to thine own self means to be true to thine own brand.